UCCS 2020 Invites Utility Collection Professionals
With debt collections being a continuum of evolution, utility collection professionals need to learn about the latest collection tools and strategies to maximize their collection efforts. The Utilities...
View ArticleCollection and Recovery Solutions Occurs May 2020
The annual Collection and Recovery Solutions (CRS) conference, attended by senior-level creditors, will take place May 6 – 8, 2020 at the Four Seasons in Las Vegas. Attendees will range from those...
View Article13 Years of Success at Optio Solutions
Petaluma, Calif. (Feb. 13, 2020) — National debt collection agency Optio Solutions celebrated its 13th anniversary Feb. 7 while experiencing steady growth over the last several years. The new business...
View ArticleHow Collection Agency Values Promote Compliance
With collection agency values reaching their highest levels in decades, this may very well be “the golden age of debt collections.” Drilling down through the layers of agency functionality provides...
View ArticleThe Impact of the CFPB’s Debt Collection Regulation F on the Top Debt...
Debt collection is a highly regulated business, the companies that thrive in this setting are leaders in compliance and certification. The Consumer Financial Protection Bureau (CFPB) released its final...
View ArticleMulti-Channel Communications Reach Consumers in their Comfort Zone
While we are increasingly attached to our screens, one would be tempted to think it is easier than ever to contact someone. That of course is not necessarily the case as spam calls, texts and emails...
View ArticleMaking of a successful debt collector
A successful debt collector can sometimes be the difference between success and failure in business. And hiring the best debt collection specialists can help your business in its goal of getting paid...
View ArticleSuccessful Utilities Debt Collection
Unlike hard goods like cars, furniture, etc., utilities like electricity, water and gas are intangible services. While a car can be repossessed in the case of non-payment, utilities can’t be reclaimed....
View ArticleBrand Protection in the Collections Industry
Reputation is everything. This truth holds even more significance in industries where negative press can have far-reaching consequences. The collections industry is no exception. In an environment...
View ArticleThe Importance of Compliance in the Collections Industry
Optio Solutions, a prominent player in the industry, has positioned itself at the forefront of compliance efforts, setting a gold standard for collections agencies. Compliance is not just a legal...
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